UPGRADE, THEN UNWIND IN FIRST CLASS
Bid for a last-minute upgrade with Virgin Trains and add a little luxury to your next trip.
How to upgrade on Virgin Trains
Enter your booking reference
Or forward your booking email to firstname.lastname@example.org and we’ll show you what upgrades are available.
Select the number of upgrades you’d like to bid for, set your price for each upgrade and you’ll only pay if you win!
Upgrade in seconds
The moment you win we’ll send your upgrade barcodes straight to your phone. It’s that easy.
Our upgrade secret is out
Seatfrog and Virgin Trains have teamed up to give you the inside track on travelling in First Class for less.
Everything you need to know
Book with Virgin Trains
You just need to book your Standard Advance ticket on virgintrains.co.uk. Simple.
Available every day of the week
On selected peak and off-peak Virgin Train services across the network. Excluding Holyhead.
Booked via another site?
Just forward your booking confirmation to email@example.com or use our trip selector.
Go get that deal
Seatfrog is your ticket to travelling First Class for less.
Get the group in on it
No need to leave your mates behind. Just update your preferences before you bid for an upgrade or select ‘buy it now’.
First Class at the last-minute
All auctions start 24 hours before departure, and you can bid right up to 30 minutes before your train leaves.
First Class is kind of a big deal
Wherever you’re heading - Glasgow, Euston, Manchester, Liverpool, Birmingham or Edinburgh. You’re only a winning bid away from enjoying all the perks of being a First Class Virgin Trains customer.
Complimentary food served straight to your seat
Whether you’re vegan, veggie or a meat lover, you’ll find something that’s sure to hit the spot.
Sit back, feet up.
Kick back with extra legroom, WiFi and onboard entertainment on BEAM. All for free.
For all the chill seekers
Get away from the crowds and enjoy a free drink in a Virgin Trains First Class lounge.
Upgrade your next trip
Bid for an upgrade and get exclusive access to last-minute premium seats with Seatfrog.
As featured in
Have a question?
The Seatfrog app enables customers who have purchased a Virgin Trains standard Advance ticket to bid for an upgrade to First Class when they are travelling on an eligible service, with First Class availability. Customers who hold the highest bid when the Seatfrog auction end, will win the First Class upgrade for the journey they are making.
As Seatfrog provides last-minute upgrades, we cannot guarantee the availability of accessible areas in First Class coaches. Travellers who require assistance should contact the Virgin Trains Journey Care team and check availability for their journey prior to participation in a Seatfrog upgrade auction. Find out more information here
As Seatfrog is a last-minute upgrades service, availability of upgrades on your service are confirmed closer to your date of departure. Seatfrog upgrades are available on selected peak and off-peak Virgin Train services across the network. Excluding Holyhead. With availability dictated by expected passenger volumes in both First and Standard Class carriages.
Yes! Make sure you update to the latest version of our app to access our group bidding feature. You can choose how many seats you’d like to upgrade once you’ve added your booking reference. The number of upgrades in each auction are subject to availability, and while we’ll make our best efforts we can’t guarantee everyone in a group will be seated next to each other once upgraded. Find out more information about group bidding here.
There are two ways you can purchase an eligible ticket for Seatfrog upgrades:
- Book directly through the Virgin Trains website or app.
- Book through a supported third party website.
You will also need to ensure:
- You must be over 18 years of age
- Book a service operated by Virgin Trains
- Book for travel on a weekday
- You will need to book at least 24-hours prior to departure
- When choosing your ticket, select ‘Standard Advance Ticket’
If you booked direct with Virgin Trains, you will need to wait for 24-hours for your booking details to reach us, so that we can see it in the Seatfrog app.