First class is calling you

Treat yourself and bid for a last-minute upgrade with LNER.

Upgrade in a few taps

Add your trip

Enter your booking reference or use our handy train search to get started. We’ll show you which upgrades are available for your trip.

Start bidding

Select the number of upgrades you’d like to bid for, set your price for each upgrade and you’ll only pay if you win!

Upgrade in seconds

The moment you win we’ll send your upgrade barcodes straight to your phone. It’s that easy.

More opportunities to upgrade than ever

We’ve teamed up with London North Eastern Railway to give you more opportunities to experience their fantastic First Class. Whether you’re travelling for business or on a little getaway, bid to upgrade with Seatfrog and jump into a new First Class seat on your next trip.

Booking an eligible LNER trip
Book direct with LNER

Make sure you’ve booked a London North Eastern Railway standard Advance ticket via lner.co.uk.

Eligible for singles and groups

You can upgrade on your own or with your travel companions. Just update your preferences before bidding.

Upgrade every day of the week

On selected peak and off-peak London North Eastern Railway services.

Get a great deal

Bid from as little as £5. Then practise your victory face.

A first class experience

A little extra luxury can go a long way (like Edinburgh). Upgrade your trip and enjoy all First Class has to offer.

First Class food and drinks

Take your pick from the delicious First Class menu and wide selection of refreshments – all complimentary and served with a smile.

A First Class experience

Get on, switch off and stretch out in your smooth Scottish leather seat.

Fast & Reliable WIFI

Stay connected when you travel, with complimentary WIFI available up and down the route.

What passengers say

45 secs

The record for the fastest upgrade on Seatfrog.

Upgrade your next trip

Bid for an upgrade and get exclusive access to last-minute premium seats with Seatfrog.

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Have a question?

The Seatfrog app enables customers who have purchased a standard class ticket on London North Eastern Railway to bid for an upgrade to First Class for their journey when they are travelling on an eligible service which has First Class availability. Customers who hold the highest bid when the Seatfrog auction ends, will win the First Class upgrade for the journey they are making.

Yes! If you’ve purchased a London North Eastern Railway Standard Class weekday ticket through a third party website and you’re travelling on a service operated by London North Eastern Railway, then you will now be able to bid for an upgrade. You can add your trip to the Seatfrog app by:

  • Using Seatfrog’s new Train Search feature. Simply enter your trip details and press search to find your train.
  • By forwarding your booking confirmation email to trips@seatfrog.com from the same email account you used to register with Seatfrog and any eligible services will automatically be loaded into your Seatfrog account.

There are two ways you can purchase an eligible ticket for Seatfrog upgrades:

  1. Book directly through the London North Eastern Railway website or app.
  2. Book through any third party website authorised to sell LNER tickets.

You will also need to ensure:

  • You must be over 18 years of age
  • Book a service operated by London North Eastern Railway
  • Book for travel on a weekday
  • Book a Standard Class Ticket

Once you have booked an eligible ticket, you can add your trip to the Seatfrog app by using your booking reference if you booked via LNER’s website. Alternatively, you can use Seatfrogs new Train Search feature if you booked via another method.

If you booked directly with LNER and choose to add your trip with your booking reference, you will need to wait for 24-hours for your booking details to reach us, so that we can see it in the Seatfrog app.

Yes! You can upgrade as part of a group using our group bidding feature. Just specify how many seats you’d like to upgrade from the Seatfrog bidding screen before placing a bid, you can access this page once you have added a trip to the app. The number of upgrades in each auction are subject to availability, and while we’ll make our best efforts we can’t guarantee everyone in a group will be seated next to each other once upgraded. Find out more information about group bidding here.

As Seatfrog provides last-minute upgrades, we cannot guarantee the availability of accessible areas in First Class coaches. Travellers who require assistance should contact the London North Eastern Railway Journey Care team and check availability for their journey prior to participation in a Seatfrog upgrade auction. Find out more information here.

As Seatfrog is a last-minute upgrades service, availability of upgrades on your service are confirmed closer to your date of departure. Seatfrog upgrades are currently available only on selected weekday services, Monday to Friday, with London North Eastern Railway routes.

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