FIRST CLASS BECKONS

Bid for discounted upgrades and travel in style with Seatfrog and Great Western Railway.

Upgrade in a few taps

Add your trip

Enter your booking reference or use our handy train search to get started. We’ll show you which upgrades are available for your trip.

Start bidding

Select the number of upgrades you’d like to bid for, set your price for each upgrade and you’ll only pay if you win!

Upgrade in seconds

The moment you win we’ll send your upgrade barcodes straight to your phone. It’s that easy.

A Great Western Adventure

We all love an upgrade - especially when it can cost as little as £10. So whether you’re hitting London, Bristol, Bath, Cardiff, Oxford or Penzance now you can seal the deal on a fabulous First class upgrade with Seatfrog.

How to Upgrade to First Class
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Available on all major ticket types

Advance, off-peak, super off-peak, anytime and season –  if you can travel in standard, you can bid for an upgrade.

Upgrade every day of the week

On selected peak and off-peak GWR high-speed intercity services across the network.

Luxury for less

You can bid to travel First Class from just £10.

Get the group in on it

Upgrade your friends and they’ll like you even more. Just update your preferences before you bid for an upgrade or select ‘buy it now’.

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First Class at the last-minute

Auctions start 24 hours before departure and you can bid right up to 30 minutes before your train leaves.

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The really important bit

Upgrades can only be used for the train you have won the upgrade for. So only bid for the train you’re travelling on.

FIRST CLASS. MORE CLASS.

In fact, it has more everything. More space to spread out. More legroom so you can relax. And more to eat and drink (complimentary of course). What are you waiting for? Upgrade and get more, for less.

Upgrade your next trip

Bid for an upgrade and get exclusive access to last-minute premium seats with Seatfrog.

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Have a question?

The Seatfrog app enables customers who have purchased any GWR standard class ticket to bid for an upgrade to First Class when they are travelling on an eligible train, with First Class availability. Customers who hold the highest bid when the Seatfrog auction end, will win the First Class upgrade for the journey they are making.

As Seatfrog provides last-minute upgrades, we cannot guarantee the availability of accessible areas in First Class coaches. Travellers who require assistance should contact the GWR Assisted Travel team and check availability for their journey prior to participation in a Seatfrog upgrade auction. Find out more information here

As Seatfrog is a last-minute upgrades service, availability of upgrades on your service are confirmed closer to your date of departure. Seatfrog upgrades are available on selected peak and off-peak GWR services with a First Class offering across the network. With availability dictated by expected passenger volumes in both First and Standard Class carriages.

Yes! You can upgrade as part of a group using our group bidding feature. Just specify how many seats you’d like to upgrade from the Seatfrog bidding screen before placing a bid, you can access this page once you have added a trip to the app. The number of upgrades in each auction are subject to availability, and while we’ll make our best efforts we can’t guarantee everyone in a group will be seated next to each other once upgraded. Find out more information about group bidding here.

There are two ways you can purchase an eligible ticket for Seatfrog upgrades:

  1. Book directly through the Great Western Railway website or app.
  2. Book through any third party website authorised to sell GWR tickets.

You will also need to ensure:

  • You are over 18 years of age
  • Book a service operated by GWR
  • Book a Standard Class Ticket

Once you have booked an eligible ticket, you can add your trip to the Seatfrog app by using your booking reference if you booked via GWR’s website, or via Seatfrog’s new Train Search feature if you booked via another method.

If you booked directly with GWR and choose to add your trip with your booking reference, you will need to wait for 24-hours for your booking details to reach us, so that we can see it in the Seatfrog app. Alternatively, you can use our Train Search feature to add it manually as well.

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