First class beckons.
Bid for discounted upgrades and travel in style with Seatfrog and Great Western Railway.
The new way to travel first class.
Upgrade in a few taps:
Add your trip.
Enter your booking reference or use our handy train search to get started. We’ll show you which upgrades are available for your trip.
Start bidding.
Select the number of upgrades you’d like to bid for, set your price for each upgrade and you’ll only pay if you win!
Upgrade in seconds.
The moment you win we’ll send your upgrade barcodes straight to your phone. It’s that easy.
A Great Western Adventure.
We all love an upgrade - especially when it can cost as little as £10. So whether you’re hitting London, Bristol, Bath, Cardiff, Oxford or Penzance now you can seal the deal on a fabulous first class upgrade with Seatfrog.
How to upgrade to first class:
Available on all major ticket types.
Advance, off-peak, super off-peak, anytime and season – if you can travel in standard, you can bid for an upgrade.
Upgrade every day of the week .
On selected peak and off-peak GWR high-speed intercity services across the network.
Luxury for less.
You can bid to travel first class from just £10.
Get the group in on it.
Upgrade your friends and they’ll like you even more. Just update your preferences before you bid for an upgrade or select ‘buy it now’.
First class at the last-minute.
Auctions start 24 hours before departure and you can bid right up to 30 minutes before your train leaves.
The really important bit.
Upgrades can only be used for the train you have won the upgrade for. So only bid for the train you’re travelling on.
45 seconds
That’s the record for the fastest upgrade on Seatfrog.
Yeow, that’s fast!
First class. More class.
In fact, it has more everything. More space to spread out. More legroom so you can relax. And more to eat and drink (complimentary of course). What are you waiting for? Upgrade and get more, for less.
Excellent taste.
Take your pick from an array of drinks and tasty snacks, served in the comfort of your wide, reclining seats. We’ll whisk you away in style.
Work or relax in style.
Loads of legroom and extra-wide seats that recline if you feel like a nap.
First class lounges.
All the luxury of first class on board - on the platform. Worth getting there early for. Available at Cardiff and Paddington.
Have a question?
The Seatfrog app enables customers who have purchased any GWR Standard Class ticket to bid for an upgrade to First Class when they are travelling on an eligible train, with First Class availability. Customers who hold the highest bid when the Seatfrog auction ends, will win the First Class upgrade for the journey they are making.
As Seatfrog provides last-minute upgrades, we cannot guarantee the availability of accessible areas in First Class coaches. Travellers who require assistance should contact the GWR Passenger Assist team and check availability for their journey prior to participation in a Seatfrog upgrade auction. Find out more information here.
As Seatfrog is a last-minute upgrades service, availability of upgrades on your service are confirmed closer to your date of departure. Seatfrog upgrades are available on selected peak and off-peak GWR services with a First Class offering across the network. With availability dictated by expected passenger volumes in both First and Standard Class carriages.
Yes! You can upgrade as part of a group using our group bidding feature. Just specify how many seats you’d like to upgrade from the Seatfrog bidding screen before placing a bid, you can access this page once you have added a trip to the app. The number of upgrades in each auction are subject to availability, and while we’ll make our best efforts we can’t guarantee everyone in a group will be seated next to each other once upgraded. Find out more information about group bidding here.
There are two ways you can purchase an eligible ticket for Seatfrog upgrades:
- Book directly through the Great Western Railway website or app.
- Book through any third party website authorised to sell GWR tickets.
You will also need to ensure:
- You are over 18 years of age
- Book a service operated by GWR
- Book a Standard Class Ticket
Once you have booked an eligible ticket, you can add your trip to the Seatfrog app by using your booking reference if you booked via the GWR website, or via Seatfrog’s new Train Search feature if you booked via another method.
If you booked directly with GWR and choose to add your trip with your booking reference, you will need to wait 24-hours for your booking details to reach us, so that we can see it in the Seatfrog app. Alternatively, you can use our Train Search feature to add it manually as well.
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You're just a few taps away from better train travel
Download the Seatfrog app and buy tickets, upgrade to first class, change train times and much more all in one app.
