Change your train, not your plans.
Train Swap with Seatfrog and never miss a moment. Now you’re in control.
Swap my trainA new departure time in less than 60 seconds.
Swapping your train is easy.
Find your existing train.
Enter your booking reference or manually search for your train to get started, we’ll let you know if it’s eligible for a swap.
Select a new service.
We’ll show you a list of all the possible trains you can swap to. You can change to any eligible same-day service from as little as £2.50.
Swap in just a few taps.
Once you’ve confirmed your trip details and purchased your swap, we’ll email you with your new barcode and seat reservation in an instant.
Swap trains with Seatfrog and never miss a moment. Avoid delays, enjoy that extra drink, and get home when it matters most.
No need to cancel your original booking and buy a new ticket Change trains anytime from one day in advance to 10 minutes before departure Swap & go for from as little as £2.50. Let the good times roll.
Flexible travel is now made easy with Seatfrog:
No need to buy a new ticket.
No need to cancel your original booking and buy a new ticket.
Change trains anytime.
Change trains anytime from one day in advance to 10 minutes before departure.
From as little as £2.50.
Swap & go from as little as £2.50. Let the good times roll.
Have a question?
No, you can only swap trains for the same day of travel as your original ticket.
A seat reservation is included with every booking at no extra cost. For other rail companies, seat reservations are not included.
Yes, a Seatfrog Train Swap is a supplementary barcode that must be carried along with your original ticket when travelling.
If asked by a member of onboard staff, you will need to show your original ticket and your Seatfrog Train Swap barcode.
Due to the last-minute nature of the Train Swap platform, we cannot guarantee the availability of bike spaces onboard coaches. If you have an existing bike space reservation, please contact the rail company directly to check availability prior to purchasing a Train Swap.
No, to change your origin and destination please contact your ticket provider directly.
Passengers with assisted travel requirements or those that require wheelchair space reservations must contact the relevant rail company to check availability prior to purchasing a Train Swap.
Please use your original ticket to pass through the barrier. If there is an issue getting through, please contact a member of staff and show them the valid Train Swap barcode.
During the beta phase of the trial, Train Swap will not be available in the Seatfrog mobile apps (iOS & Android). This is something we are looking to change soon, stay tuned for announcements.
If you have pre-ordered food for your existing trip, please contact the rail company directly to check if your order can be updated prior to purchasing a Train Swap. Usually, food orders need to be places at least 2 days in advance.
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