If you do win an upgrade and require assistance, when you arrive at the station please contact the station staff on the platform and inform the team that you have been upgraded through Seatfrog. You'll then need to show them your original ticket and your ‘upgrade’ ticket on the Seatfrog app. They will direct you accordingly.
You deserve better train travel. That's what we'll give you.
Trains have been stuck in the past for too long. We believe there's a better way, so that's what we're building.
Seatfrog? That's a funny word.
Seatfrog has a simple dream: to revolutionise the way people travel by train. To do that, we offer the best value tickets, First Class upgrades and an exclusive train swap service, all in one handy app.
Buy tickets direct
We offer tickets from all the major train providers, giving you access to the best prices without having to play the system.
Book your next adventure
Upgrade easily
First Class seats often go empty on trains. With Seatfrog, you can bag one of them for yourself from only £5. Just bid in our auction and enjoy the comfort.
Explore first class
Swap your train
Plans change, and now your train can too. We let you switch your departure time to one that suits you without any of the usual fuss that goes into it.
Swap your train
Psst, we've got a secret
Don't have a specific time in mind? Pick any day you want to travel, morning, afternoon or evening, and we'll find you a train for much, much less than you'd get elsewhere.
Shhhh, take a lookLorum ipsum etc
If you don’t love Seatfrog, it’s probably you.
App store
4.8
16.9K ratings
Really easy sign up, enjoyed bidding and was lucky to nab first class seats all weekend. Really simple and I was happy with the price. Great app!
App Store Review
Whether you travel regularly or just every now and then, this app is a no-brainer! Super simple to use and I’ve won every bid so far.
App Store Review
I've really enjoyed using the Seatfrog app, particularly as I've got some pretty nice 1st class upgrades for less than £10 in the past
Trust Pilot Review
Brilliant app. Must have for any traveller.
Google Play Store
Great customer service where trains are cancelled simple and easy process to get a refund via email! Auction process is also simple and easy to use!
Trust Pilot Review
If like me you travel regularly for work this app is brilliant! I’ve upgraded for a fraction of the usual price several times on my way between jobs
App Store Review
A great little app and a great service. Glad I found it!
App Store Review
Really easy sign up, enjoyed bidding and was lucky to nab first class seats all weekend. Really simple and I was happy with the price. Great app!
App Store Review
It’s easy to use and previously I had a train cancellation and I was reimbursed within days!!
Trust Pilot Review
If like me you travel regularly for work this app is brilliant! I’ve upgraded for a fraction of the usual price several times on my way between jobs.
App store
Frequently asked questions
That's the beauty - Seatfrog upgrades are entitled to all the benefits of a First Class ticket!
Bidders who hold the highest bid at the end of the auction will be given a supplementary barcode in the app. When you're travelling you will need your original ticket, so keep it safe and show both to the train manager.
Remember, upgrades are limited in number Seatfrog is the only place you can snag a bargain upgrade. Take a look at this help page for some more details
There are three ways in the app; search by train time, search by your booking reference or buy your ticket within the app and be added automatically.
But wherever you buy your ticket, you can still take part in a Seatfrog auction and snag a bargain!
Take a look at this help page for some guidance around searching with one of our partner's booking references, but any problems using our manual Train Search tool should do the trick!
Yes!
Although upgrades are limited, we regularly have multiple upgrades available on a service. Where possible we will try to place passengers together but it's not always guaranteed with the last-minute nature of the upgrades.
It's worth taking a look at our tips on group bookings here.
Seatfrog upgrades are updated every few weeks. Once we've received a new allocation of seats to upgrade they will be available to bid on through the app.
If you don't see an auction available for your train time, it's worth checking backing closer to your travel date.
Psst... check out this help page for the most up to date information on the dates we are running auctions up to
When you win a Seatfrog upgrade we send you an upgrade barcode directly to your device as well as in an email to your registered email address.
For more information, check out our help area!
As Seatfrog provides last-minute upgrades, we cannot guarantee the availability of accessible areas in First Class coaches. Travellers who require a wheelchair space, or have restricted mobility, and who may require assistance should contact the rail company directly to check availability prior to participation in a Seatfrog upgrade auction.
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You're just a few taps away from better train travel
Download the Seatfrog app and buy tickets, upgrade to First Class, change train times and much more all in one app.
