Treat yourself to a little extra luxury.
Bid for a last-minute upgrade and add a little extra luxury to your next trip with TransPennine Express.
The new way to travel First Class.
How to upgrade on TransPennine Express:
Add your trip.
Use our handy Train Search to get started. We’ll show you which upgrades are available for your trip.
Start bidding.
Select the number of upgrades you’d like to bid for, set your price for each upgrade and you’ll only pay if you win!
Upgrade in seconds.
The moment you win we’ll send your upgrade barcodes straight to your phone. It’s that easy.
First Class upgrades at your fingertips.
Seatfrog and TransPennine Express have partnered to make upgrading easier than ever.
Download to upgrade
Everything you need to know:
Book with Seatfrog or TransPennine Express.
You just need to book your Standard Class ticket via Seatfrog or TransPennine Express. Simple.
Booked via another site?
No problem. Use our handy Train Search feature to add your trip.
Available every day of the week.
On selected peak and off-peak TransPennine Express services across the network.
Go get that deal.
You can bid to travel First Class from just £10.
Get the group in on it.
No need to leave your friends behind. Just select how many seats you need before you bid for an upgrade or select ‘buy it now’.
First Class at the last-minute.
All auctions start 24 hours before departure, and you can bid right up to 30 minutes before your train leaves.
45 seconds
That’s the record for the fastest upgrade on Seatfrog.
Yeow, that’s fast!
A little extra luxury.
Wherever you’re heading on our network, you're only a few taps away from enjoying all the perks of travelling First Class on TransPennine Express.
Feeling peckish?
Choose from a huge selection of hot and cold food from high quality suppliers from locations on our network.
Space to unwind.
Spread out and enjoy comfortable, reclining seats, with a generous amount of legroom and a table at every seat.
Plug in and recharge.
Enjoy free WiFi, along with plug sockets and USB ports at every seat in First Class.
Have a question?
The Seatfrog app enables customers who have purchased any TransPennine Express Standard Class ticket to bid for an upgrade to First Class when they are travelling on an eligible train, with First Class availability. Customers who hold the highest bid when the Seatfrog auction ends, will win the First Class upgrade for the journey they are making.
There are three ways you can purchase an eligible ticket for Seatfrog upgrades:
- Book a ticket through the Seatfrog app.
- Book directly through the TransPennine Express website or app.
- Book through any third party website authorised to sell TransPennine Express tickets.
You will also need to ensure:
- You must be over 18 years of age
- Book a service operated by TransPennine Express
- Book a Standard Class ticket
Once you have booked an eligible ticket, you can add your trip to the Seatfrog app by using your booking reference if you booked via the TransPennine Express website or app. Alternatively, you can use the Train Search feature on the Seatfrog app if you booked via another method.
If you booked directly with TransPennine Express and chose to add your trip with your booking reference, you will need to wait 24-hours for your booking details to reach us, so that we can see it in the Seatfrog app.
As Seatfrog provides last-minute upgrades, we cannot guarantee the availability of accessible areas in First Class coaches. Travellers who require assistance should contact the TransPennine Express Passenger Assistance team and check availability for their journey prior to participation in a Seatfrog upgrade auction. Find out more information here.
Yes! You can upgrade as part of a group using our group bidding feature. Just specify how many seats you’d like to upgrade from the Seatfrog bidding screen before placing a bid. You can access this page once you have added a trip to the app. The number of upgrades in each auction are subject to availability, and while we’ll make our best efforts we can’t guarantee everyone in a group will be seated next to each other once upgraded. Find out more information about group bidding here.
As Seatfrog is a last-minute upgrades service, availability of upgrades on your service are confirmed closer to your date of departure. Seatfrog upgrades are available on selected peak and off-peak TransPennine Express services across the network, with availability dictated by expected passenger volumes in both First and Standard Class carriages.
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You're just a few taps away from better train travel
Download the Seatfrog app and buy tickets, upgrade to First Class, change train times and much more all in one app.
